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FAQ
Frequently asked questions
General
Custom orders are taken on a first-come-first-served basis, and turnaround time can vary greatly based on the complexity of your request. If you have a specific project in mind, please contact us for more information. If you need something now, check out our selection of ready to ship items in the Shop!
Leather is a natural material and will vary from hide to hide. This adds to the unique nature of every piece we craft. To minimize waste, we try to use every piece of every hide, but sometimes that means including range marks, bug bites, scars, and even full brands in the case of larger pieces.
We believe these marks add to the character of the piece and pay homage to the life that was lived to create the material we use, and we've cultivated a rustic aesthetic in our work that fits this belief.
Check our Shipping and Returns section for full return policy details, but we ask that you consider the look and aesthetic of the piece before reaching out about returns.
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